Hello, my name is Jesus from software support, and I am here toi help you today, what seems to be the problem?
{problem}
So, you are having issues with the One zillion volt lightning bolt feature, am I correct?
Well - er, yes.
This is no problem at all Sir, rest assured I am here to help you and I will certainly look into this for you.
{ 15 minutes elapse }
Thank you so much for waiting. I have looked into your account and indeed I see that you did have an issue with the One zillion volt lightning bolt which struck the Birdcage Bar at the Vatican which was not your intention. Am I correct?
Er... yes? It caused like 500,000m euros worth of damage?
Well I will certainly bring this to the attention of the game developers. Thank you so much for bringing this to our attention. Is there anything else I can help you with today?
What, like maybe a cheque for 500,000m euros ?
I'm really sorry but I don't have the ability to issue you with a cheque for 500,000m euros. What I have done is credit your account with 30 reward points and also if you care to restart your game, you will see that I have also refilled your energy and reset the One zillion volt lightning bolt timer