10% of what should be one of the biggest income streams for a Club is not remotely good.
There are plenty of other companies that help run shops and provide stock on demand etc which will give a larger percent of the sales per unit to the Club.
If a Club sells 800 shirts at £40 (average price), 300 polo/leisure tops (£10) and 200 coats (£20) to the fans then that mean fans are shelling out £39,000 yet the Club they do it for is only getting £3,900. There’s no way that can be considered a good deal in anyone’s books.
All Clubs of similar stature should, as Matt points out, be aiming for around 40-50% of the sales from merchandise but that should still be with production cost, online shops, help with stock etc.
I’m not trying act OUTRAGED at the Club or anyone for the sake of it ‘cause normally I stick up for the Club over stuff but in my opinion that deal left us short changed (I presume Chris brought it up because he felt it was bad also and that the Club were seeking a re-negotiation for next year or moving to a different company completely).