Re: I've got mine. : Sun Nov 28, 2010 3:03 pm  

Sandy Flaps wrote: I got mine and I'm not happy, logged into my account to check that my new 500 points had been added to my old total of 2000, then I find that my old points have expired. What a fcuking joke of a system You may wanna have a read of THIS. (Posted on the Bulls website on 9th November)

Sandy Flaps wrote: I got mine and I'm not happy, logged into my account to check that my new 500 points had been added to my old total of 2000, then I find that my old points have expired. What a fcuking joke of a system You may wanna have a read of THIS. (Posted on the Bulls website on 9th November)

[Bulliac]

Re: I've got mine. : Sun Nov 28, 2010 3:12 pm  

mat wrote:

was hardly a secret that the points expired on oct 31st if not used. Was discussed on here several times and according to statement bulls put on website it was also mentioned in literature that came with card originally.

Yes, it was, though to be fair, I notice Sandy Flaps only has 7 posts so it's hardly a shock it was missed.
To be honest, and yes it was on the original information we received, though the information isn't very findable on the teamcard website, I feel the poster has a point.

I'll bet there are quite a few who thought " I'll spend my points in the shop for xmas" and are going to be disappointed. It isn't the Bulls though, it's teamcard's system. Why they came up with an idea that you add points for ten or eleven months but they then disappear is a strange one to me.

Re: I've got mine. : Sun Nov 28, 2010 3:25 pm  

I'd agree that the information, while there, certainly wasnt highlighted particularly. Think bulls are partly at fault too as they put the statement on website AFTER the points had already expired which didnt really help anyone who was unaware of the points expiry. I'd assume unspent points revert back to bulls/teamcard in some way which is probably how teamcard makes money out of scheme so its in their interest to have maximum possible points reverting to them each year, hence why they didnt make the information more visible.

Re: I've got mine. : Sun Nov 28, 2010 4:34 pm  

RTFM. Always good advice.

Re: I've got mine. : Sun Nov 28, 2010 5:03 pm  

Ferocious Aardvark wrote:

RTFM. Always good advice.

If only people would follow it, the world might be a better place

Re: I've got mine. : Sun Nov 28, 2010 5:13 pm  

. . . . . . . . . I can believe I had to google RTFM . . . . . . I know I am old, but I liked to pretend I wasn't

Bugger.

Re: I've got mine. : Sun Nov 28, 2010 5:24 pm  

mine arrived in the post yesterday

first season ticket since i stopped being old enough for my dad to get mine free when he bought his...considering i am 30 now, thats a fair few years!!

roll on next season

Re: I've got mine. : Sun Nov 28, 2010 6:30 pm  

mat wrote:

was hardly a secret that the points expired on oct 31st if not used. Was discussed on here several times and according to statement bulls put on website it was also mentioned in literature that came with card originally.

Not all of us spend most of our lives on this site and I had never seen it mentioned before. I never read the full terms and conditions because I never thought for a second that the points would expire so quickly, it's a total joke.

Re: I've got mine. : Sun Nov 28, 2010 6:32 pm  

DILLIGAF wrote: You may wanna have a read of THIS. (Posted on the Bulls website on 9th November) Well that was handy, informing people after they already expired, really helpful.

DILLIGAF wrote: You may wanna have a read of THIS. (Posted on the Bulls website on 9th November) Well that was handy, informing people after they already expired, really helpful.

Re: I've got mine. : Sun Nov 28, 2010 6:33 pm  

Sandy Flaps wrote:

I never read the full terms and conditions because I never thought for a second that the points would expire so quickly, it's a total joke.

While I sympathise with people whose points did run out and I agree it's a strange system, if you freely admit you didn't read the T&Cs, there's not really anyone else to blame is there? If you HAD read them, you would have known. Don't see how that's anyone else's fault really.