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Re: Looking Beyond Wembley : Sun Aug 22, 2010 6:09 pm  
My favourite subject. I live 130 miles from the ground and have no problem getting through to the club. I don't have any problem with the staff at the shop, they are always very helpful, my replica shirt has been washed at least 20 times and is still as good as new, the gatemen are always OK with me, especially when I rip out the right part of my season ticket. Am I just very lucky, or is it that I am easily pleased? How many more threads like this can we have?
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Re: Looking Beyond Wembley : Sun Aug 22, 2010 6:28 pm  
congratulations for living so far away, your medal is int he post. I have explained to the lad in question since that it is not a personal thing against him or the shop. It is the only time i have ever had a problem with the service.
And yes i think you are lucky apart from living thatfar away must cost you a fortune in travel!!!!!!!!!!!!!!!!!!
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Re: Looking Beyond Wembley : Sun Aug 22, 2010 9:55 pm  
Paul Youane wrote:
That's a good idea. Could even call it Wolves Official Guide 2010.


Would the 'div' be able to promote and sell it though?
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Re: Looking Beyond Wembley : Sun Aug 22, 2010 10:07 pm  
for me it all comes from the top down, ian powell the bloke incharge of the club shop has no idea of customer service, as ive identified on numerous occasions.

He is also a saints fan and openly admitted in the club shop he wouldnt be seen dead wearing any warrington merchandise.

If he doesnt take any pride in what he doesand obviously isnt passionate then why should his staff be?
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Re: Looking Beyond Wembley : Sun Aug 22, 2010 10:10 pm  
Lee briers is a Saints fan isn't he?
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Re: Looking Beyond Wembley : Mon Aug 23, 2010 7:21 am  
maybe, but he has a passion fo rhis job and inspires othersaround him
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Re: Looking Beyond Wembley : Mon Aug 23, 2010 2:39 pm  
Some of the responses to this thread are clearly not what is required in putting any problems that there are right.

If you have a problem with club staff please contact Dave Hutchinson on davehutchinson@warringtonwolves.com who will be only too happy to help try and resolve the situation.

In fairness to the shop staff they are probably 300%busier than they normally are and under that pressure the odd mistake may happen. Also they can only give you the information about transport and tickets when it comes down from above so as above please give Mr Hutchinson a call.
Some of the responses to this thread are clearly not what is required in putting any problems that there are right.

If you have a problem with club staff please contact Dave Hutchinson on davehutchinson@warringtonwolves.com who will be only too happy to help try and resolve the situation.

In fairness to the shop staff they are probably 300%busier than they normally are and under that pressure the odd mistake may happen. Also they can only give you the information about transport and tickets when it comes down from above so as above please give Mr Hutchinson a call.
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Re: Looking Beyond Wembley : Tue Aug 24, 2010 9:53 am  
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Re: Looking Beyond Wembley : Tue Aug 24, 2010 10:52 am  
Wires71 wrote:
Lee briers is a Saints fan isn't he?

Has Lee Briers ever said he wouldn't be seen dead wearing a Warrington top. If not, your comment is pointless.
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Re: Looking Beyond Wembley : Tue Aug 24, 2010 10:54 am  
citywolf wrote:
Has Lee Briers ever said he wouldn't be seen dead wearing a Warrington top. If not, your comment is pointless.


If he did, lets hope he doesn't become a zombie in the run up to the game.
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