: Tue Aug 04, 2009 2:42 pm  

Here is an apology:

Sorry

Lots of Love

Big G and your friends at Huddersfield.

: Tue Aug 04, 2009 2:42 pm  

GIANT DAZ wrote:

not been funny but what exactly are you wanting refunding for ?
if the club said you could only purchase 1 ticket through this offer and you did then why would they refund you if you attended the game?

That is the crux of the matter....the club said that I could purchase 6 tickets, but then changed their mind on match day !!
If from the outset I had been told I could only purchase one ticket, then I would have happily accepted that, but by offering to sell me 6 tickets my brother and his family are now considerably out of pocket !!

: Tue Aug 04, 2009 2:43 pm  

FIL wrote:

That is the crux of the matter....the club said that I could purchase 6 tickets, but then changed their mind on match day !!
If from the outset I had been told I could only purchase one ticket, then I would have happily accepted that, but by offering to sell me 6 tickets my brother and his family are now considerably out of pocket !!

You are supporting Wakefield. You are used to poor service already.

: Tue Aug 04, 2009 2:44 pm  

Danril wrote:

He wants his money back. I can only assume he's crying on here so soft touches like PBG suggest we start some kind of fund for him!

DANRIL haven't you got some windows to go and lick

: Tue Aug 04, 2009 2:46 pm  

Wadski wrote:

You are supporting Wakefield. You are used to poor service already.

If you haven't got anything useful to add to the debate then please feel free to keep quiet

: Tue Aug 04, 2009 2:47 pm  

FIL wrote:

That is the crux of the matter....the club said that I could purchase 6 tickets, but then changed their mind on match day !!
If from the outset I had been told I could only purchase one ticket, then I would have happily accepted that, but by offering to sell me 6 tickets my brother and his family are now considerably out of pocket !!

but in fairness anyone could have turned up on the day and say the club said it was ok to buy x amount cheaply - for all the club knew you could have brought half your family with you in the hope you could fleece the club through this deal.
if the offer was for just 1 ticket then the club kept their side of the bargain and you got what was promised in the offer !!
to be fair the others in your party didnt have to pay full price - they obviously did because they didnt wanna miss the match - they could have walked away and refused to pay full whack !

: Tue Aug 04, 2009 2:49 pm  

FIL wrote:

If you haven't got anything useful to add to the debate then please feel free to keep quiet

I added an apology from the club but you seem to have ignored it. Did you do this the first time too?

: Tue Aug 04, 2009 2:52 pm  

GIANT DAZ wrote:

but in fairness anyone could have turned up on the day and say the club said it was ok to buy x amount cheaply - for all the club knew you could have brought half your family with you in the hope you could fleece the club through this deal.
if the offer was for just 1 ticket then the club kept their side of the bargain and you got what was promised in the offer !!
to be fair the others in your party didnt have to pay full price - they obviously did because they didnt wanna miss the match - they could have walked away and refused to pay full whack !

Agreed...however the club should have stipulated in the advert if there was a limit on how many people were allowed entry under the offer, then the confusion would not have arisen.
Yes, my bro. and his family could have walked away but put yourself in their position - having travelled down from Knaresboro and got to the gates, would you want to tell your kids they can't go to the match ???

Re: Poor service from the club !! : Tue Aug 04, 2009 2:54 pm  

FIL wrote:

the "youth" in question checked the ad, and then told me that there was nothing to say I couldn't purchase more than one ticket, so then agreed that I could purchase 4 adults and 2 kids tickets, and that there was no need to pre-order them and that I could collect them on match day.

My reading of the above is that you could only purchase one discount ticket for yourself and as many normal tickets as you like for anybody else.

: Tue Aug 04, 2009 2:54 pm  

FIL wrote:

Agreed...however the club should have stipulated in the advert if there was a limit on how many people were allowed entry under the offer, then the confusion would not have arisen.
Yes, my bro. and his family could have walked away but put yourself in their position - having travelled down from Knaresboro and got to the gates, would you want to tell your kids they can't go to the match ???

Kids under a certain age get in for free. You could have given your ticket to their dad. Job done.

Alternatively you could have spoken to the Wakie bloke outside the Wakefield end selling tickets for £10 to whoever would have them.