Re: How much to buy : Thu Sep 30, 2021 7:58 pm  

West Berks Bronco wrote:

Added to which I got a free shirt as part of my season ticket money not being refunded and a free match ticket although I think they had forgotten about that when I checked on availability!

I was supposed to get a free shirt too but the club didn't sort it out despite me reminding them. Very poor.

Re: How much to buy : Thu Sep 30, 2021 8:10 pm  

Sorry to hear about that. I know I had to chase mine up a bit and almost gave up on my mug as I wasn't even sent one from the first batch despite paying the £20 membership fee. I am not in any way saying that the Broncos are a well run club! The lady Kayleigh was very efficient,following up e-mails and being helpful things seemed to get worse when she left.
What does amuse me is that Mr Loubser's Twitter account is all about hockey and how it his mission to promote it's growth! Nothing about the Broncos! You wouid hope that someone in his position would love rugby league more!

Re: How much to buy : Thu Sep 30, 2021 8:16 pm  

West Berks Bronco wrote:

What does amuse me is that Mr Loubser's Twitter account is all about hockey and how it is mission to promote it's growth! Nothing about the Broncos!

To be fair he's an accountant who was thrust into the CEO role because Hughes had run out of gimps to appoint. At the time, Hughes was taking tips from jamie soward on useless coaches whilst trying to understand why the name change and move to a car park hadn't done what the fielding supremo promised.

Re: How much to buy : Thu Sep 30, 2021 8:18 pm  

West Berks Bronco wrote:

Sorry to hear about that. I know I had to chase mine up a bit and almost gave up on my mug as I wasn't even sent one from the first batch despite paying the £20 membership fee. I am not in any way saying that the Broncos are a well run club! The lady Kayleigh was very efficient,following up e-mails and being helpful things seemed to get worse when she left.
What does amuse me is that Mr Loubser's Twitter account is all about hockey and how it his mission to promote it's growth! Nothing about the Broncos! You wouid hope that someone in his position would love rugby league more!

Yes Kayleigh was helpful. Not sure there are any back room staff anymore. Agree I was surprised no merchandise was on sale at the last home game of season. In my view that’s an obvious time to sell stock and if it’s not felt worth while or don’t have any staff to do the necessary then that is quite an indictment of where the club is.

Re: How much to buy : Thu Sep 30, 2021 8:22 pm  

BigTime wrote:

Yes Kayleigh was helpful. Not sure there are any back room staff anymore. Agree I was surprised no merchandise was on sale at the last home game of season. In my view that’s an obvious time to sell stock and if it’s not felt worth while or don’t have any staff to do the necessary then that is quite an indictment of where the club is.

My last home game was back in SL v wakey....there were no adult shirts available in the club tent....so my boy got a couple.....I see everything is half price.on line now, but I refuse to line the pockets of our commercial gimp

Re: How much to buy : Thu Sep 30, 2021 8:24 pm  

jbuzza wrote:

I was supposed to get a free shirt too but the club didn't sort it out despite me reminding them. Very poor.

That’s the risk with that type of offer. If they don’t have capacity or competence to deliver they create a negative impression. I picked mine up at the 1st home game. I’ve given up on my son’ s shirt ever arriving although in fairness I suspect so few kids interested in Broncos that producing them would have been too expensive. .Still the old motto: never over promise and under deliver.

Re: How much to buy : Thu Sep 30, 2021 8:46 pm  

I am sure there are fans who could step up and help the club out but they seem to view most of us as pests with our questions!
With so few full time staff, the infrastructure is too small and we could help produce programmes, sell merchandise even try promote the club in Merton with leaflets and posters but I am very sceptical that many people in that area will take any interest in the Broncos!

Re: How much to buy : Fri Oct 01, 2021 4:15 am  

They owed me a shirt in lieu of a refund. Never heard a peep from them so didn't bother following up on it. Not that it matters now anyway.

Re: How much to buy : Fri Oct 01, 2021 7:23 am  

nadera78 wrote:

They owed me a shirt in lieu of a refund. Never heard a peep from them so didn't bother following up on it. Not that it matters now anyway.

Hughes either doesn't give a damn or he's being lied to..

Re: How much to buy : Fri Oct 01, 2021 7:25 am  

BigTime wrote:

That’s the risk with that type of offer. If they don’t have capacity or competence to deliver they create a negative impression.

When you have as few fans as LB and are even losing some of them, your top priority should be to keep the ones you have. I can appreciate they are short staffed but the priorites (I assume set by DH or Lobster) are wrong.