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Re: Fans consultation : Thu Sep 23, 2021 4:56 pm  
At least we know what happened to WQ. Trust he has now made a full recovery.
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Re: Fans consultation : Thu Sep 23, 2021 5:39 pm  
[*][quote="jbuzza"]GDPR regulations were first published in 2016. Why has it taken the club 5 years to rebuild its marketing database ?[/quote]

I'm guessing sending a buy a ticket plea to someone they had banned may have focused their minds...

Interesting to see they seem to have given up on long standing fans who, for whatever reason, were not season ticket holders last season. Not sure that's wise but hey ho.

As others have said, it's time for action not words. Fingers crossed they can sort this mess out.

Best wishes to WQ too.
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Re: Fans consultation : Thu Sep 23, 2021 6:18 pm  
I hope those who attended at least got a couple of pinta and a bag or pork scratchings, because reading that, it just seems like a total and utter waste of time.
Bad comms: consolidation of multiple data, de-duping, ping resting and then one email saying "you are receiving this because you've communicated with the club in the past. If you no longer wish....." Job done. 15 minutes Data work, 15 minutes prep and send work.
Part-time: we know Hughes ploughs loads in...we know funding is being slashed and we already knew that the team being crap this year has peed Hughes off so he's pulled funding....AKA another frking dummy spit.
Marketing: Community, family, alcohol free, community, music 80's (bradford bulls circa 2013 anyone) beer festivals, street food......blah blah blah....this is all stuff the club should have been doing for decades .....why has it taken 20+years for the penny to drop?

Same poop, different stadium.......I'm happy to be proven wrong but it's not often I am when it come to this club :DEPRESSED:
jbuzza 
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Re: Fans consultation : Thu Sep 23, 2021 7:38 pm  
The missive from the club fails to address (i) why they have been shedding fans for years (ii) how they will make the target audience aware of games (iii) that new fans will probably only watch a poop team once and (iv) that DH has never invested in marketting before so what will be different this time
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Re: Fans consultation : Thu Sep 23, 2021 7:45 pm  
Same old, same old.
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Re: Fans consultation : Fri Sep 24, 2021 9:53 am  
BigTime wrote:
They are right It is a long email. Does it say very much? Not really. They appear to be planning for a future so I that is a plus. They have about 5 months to get things in place - basically from zero: no players, no staff, very few fans. Let’s hope they can turn this around a little......


Still no response to my correspondence Monday, I have supported the Club in all it's guises, since the first match at Fulham, sponsored first team players, Academy players, match balls, merchandise, but I have to read the email here sent to supporters?
Last edited by jaybs on Fri Sep 24, 2021 7:40 pm, edited 1 time in total.
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Re: Fans consultation : Fri Sep 24, 2021 11:24 am  
jaybs wrote:
Still no response to my correspondence Monday, I have supported the Club in all it's guises, the since first match at Fulham, sponsored first team players, Academy players, match balls, merchandise, but I have to read the email here sent to supporters?

Yup.
I think there is probably some merit in them putting some kind of stock take/wrap up/looking forward statement on the website. Along the lines of:
Season hasn’t gone well - ( I’d gloss over whose fault that was) Perhaps acknowledge the squad was paper thin and back room staff non existent but say we have learnt from experience and with massive financial uncertainty they took a risk adverse approach.
Admit the way they handled the TO away game was a shambles and contributed to the humiliation of not getting into Play offs.
Say -We’re looking ahead positively.
We have a new coach in place ( I’d gloss over his pedigree as an unsuccessful L1 manager with significant other responsibilities- is not a deputy head job a full time post? And then there is the Jamaican national team in a WC year.)
We have a new ground ( gloss over the crippling expense)
We know crowds have dropped but we’re going to engage with supporters families whatever ( gloss over the fact the drop is over 50% on the previous year and the effort to get it to something normal will require skills previously unseen)
Something on actively recruiting and retaining and getting in staff to deliver high quality on and off pitch.
Something moderately honest - it’s going to be a difficult year but with your support we can have good times again.
Thank Danny, TT. Thank the players who are retiring Olson (I assume) and those leaving GR, Fozzie and the loaners.
Then they should get off the pot until it’s time to tell us about the players they have retained and recruited.
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Re: Fans consultation : Fri Sep 24, 2021 11:33 am  
As I was writing that I can see the club have served up Will Lovell so deliver a lite version of my suggestion. It turns out it was the players not delivering and injuries.
Hopefully the club will follow up with an equally honest appraisal of where they went wrong.
PS I think Lovell is quite a good spokesman for the club and has had a decent season. I work on the basis he is staying but, quite literally, who knows.
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Re: Fans consultation : Fri Sep 24, 2021 11:51 am  
BigTime wrote:
Yup.
I think there is probably some merit in them putting some kind of stock take/wrap up/looking forward statement on the website. Along the lines of:
Season hasn’t gone well - ( I’d gloss over whose fault that was) Perhaps acknowledge the squad was paper thin and back room staff non existent but say we have learnt from experience and with massive financial uncertainty they took a risk adverse approach.
Admit the way they handled the TO away game was a shambles and contributed to the humiliation of not getting into Play offs.
Say -We’re looking ahead positively.
We have a new coach in place ( I’d gloss over his pedigree as an unsuccessful L1 manager with significant other responsibilities- is not a deputy head job a full time post? And then there is the Jamaican national team in a WC year.)
We have a new ground ( gloss over the crippling expense)
We know crowds have dropped but we’re going to engage with supporters families whatever ( gloss over the fact the drop is over 50% on the previous year and the effort to get it to something normal will require skills previously unseen)
Something on actively recruiting and retaining and getting in staff to deliver high quality on and off pitch.
Something moderately honest - it’s going to be a difficult year but with your support we can have good times again.
Thank Danny, TT. Thank the players who are retiring Olson (I assume) and those leaving GR, Fozzie and the loaners.
Then they should get off the pot until it’s time to tell us about the players they have retained and recruited.


There's a lot of gloss in there BT, you a painter & decorator?
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Rise like Lions after slumber
In unvanquishable number--
Shake your chains to earth like dew
Which in sleep had fallen on you--
Ye are many -- they are few.'

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Re: Fans consultation : Fri Sep 24, 2021 11:52 am  
BigTime wrote:
As I was writing that I can see the club have served up Will Lovell so deliver a lite version of my suggestion. It turns out it was the players not delivering and injuries.
Hopefully the club will follow up with an equally honest appraisal of where they went wrong.
PS I think Lovell is quite a good spokesman for the club and has had a decent season. I work on the basis he is staying but, quite literally, who knows.


I suppose it depends on Lovell having a second source of income as to him staying.
I'm sure if offered a full time gig elsewhere he'd take it.
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