Re: Why is it all going horribly wrong? : Tue Mar 18, 2014 7:58 pm  

wantawin wrote:

Harlequins R U was a different company who held all of the ticking information of any person buying season or match tickets for Broncos games, so I do not think data protection is a reason for Barnet not being able to use this information. I have never been asked if another company can use my information when ticke4s have been purchased.

From a data protection point of view that makes no sense. You think different companies can just share your data without permission from a data protection officer or you?

The question is normally in the smallprint and is often deceptively worded but I have often had to uncheck a box to say I don't want my info shared or check a box to say I agree to info being shared with third parties.

Re: Why is it all going horribly wrong? : Tue Mar 18, 2014 8:20 pm  

meliferra wrote:

From a data protection point of view that makes no sense. You think different companies can just share your data without permission from a data protection officer or you?

The question is normally in the smallprint and is often deceptively worded but I have often had to uncheck a box to say I don't want my info shared or check a box to say I agree to info being shared with third parties.

Given the club made this data freely available on the internet I doubt that data protection was high on their list of priorities.

There is simply no excuse for a club with chronic attendance issues not following up individually with lapsed season ticket holders.

Re: Why is it all going horribly wrong? : Tue Mar 18, 2014 8:25 pm  

I'd suggest that nearly all ex ST holders will have consented to receiving data concerning London Broncos. I'm not convinced this holds water unless they want to mail shot us re Barnet / The Hive as well. At that point I'd suggest they would have a problem.

As for the suggestion they don't have my details, well they had them splashed all over the net recently. I believe Gutterfax now has them if they ask nicely......

Their failure to to reply to an e-mail asking where an Academy game was being held, to save me a wasted 80 min round walk, suggests to me the main reason for inaction is that they don't give a stuff about the fans.

It's a long tradition at this club and goes a long way to explaining why so many have now walked away.

Re: Why is it all going horribly wrong? : Tue Mar 18, 2014 8:28 pm  

I've asked them. We will see what the response is.

Re: Why is it all going horribly wrong? : Tue Mar 18, 2014 8:30 pm  

jbuzza wrote:

There is simply no excuse for a club with chronic attendance issues not following up individually with lapsed season ticket holders.

Given the size of the fanbase they could probably have sent Gus round to everyone's house to beg for forgiveness.

Re: Why is it all going horribly wrong? : Tue Mar 18, 2014 8:34 pm  

meliferra wrote:

Unless you give permission for another company to use the information you provide then I would expect the Harlequins DB to be protected by data protection.

Correct....that's why we'd only ask for the data of people who bought OUR tickets..

meliferra wrote:

Do you know where the Broncos/Harlequins RLFC is to ask for the data because as far as I know the whole setup has been dismantled.

1. The ticket purchasing information must be kept by law for a number of years as part of the normal business record of a "retailer'.
2. There was a copy of the ST data available freely on-line until I sent the ex-CEO a text highlighting the error. I have no doubt that I am not the only one with a cop
3. SOTIC are still delivering the emails for the club......so there's a "contact" database.

Marketing is pointless now anyway. From what I can gather now, Hughes simply writes cheques for this year and that's it. Wood and Solly are "assisting" in the running of the administration of the club, AK is looking after HR/Marketing etc and as the season progresses and crowds get smaller, the decision will be made to slip AK another wedge (maybe some of the parachute payment) so he let's us play 2015 at the Hive before we will once again be condemned to roam the capital looking for another well meaning team to let us use their pitch.

The only glimmer of anything positive is that Paddock Punter will be back to cheer the team on

Re: Why is it all going horribly wrong? : Tue Mar 18, 2014 8:44 pm  

I don't believe there will be anymore roaming the capital for Broncos

Re: Why is it all going horribly wrong? : Tue Mar 18, 2014 8:46 pm  

meliferra wrote:

From a data protection point of view that makes no sense. You think different companies can just share your data without permission from a data protection officer or you?

The question is normally in the smallprint and is often deceptively worded but I have often had to uncheck a box to say I don't want my info shared or check a box to say I agree to info being shared with third parties.

What small print or boxes do you see when you purchase tickets via the phone using a credit card.

Re: Why is it all going horribly wrong? : Tue Mar 18, 2014 9:00 pm  

meliferra wrote:

I don't believe there will be anymore roaming the capital for Broncos

2015 is an option that needs the details ironing out before we can say we will be at The hive next year. Given the hoards from Wakefield will be replaced with the coach load from fev next year, aka can expect to see possibly 7k in total all year and if he expects £20 a ticket, maybe even less......without Hughes the club will have a minimal income from 2016 onwards....

Re: Why is it all going horribly wrong? : Tue Mar 18, 2014 9:18 pm  

I never said Broncos will be at the Hive next year, just that if they arent then they wont be roaming the capital .