Re: Supporters train cancelled : Tue Aug 30, 2011 1:47 pm  

Did you all get there though?

Re: Supporters train cancelled : Tue Aug 30, 2011 2:53 pm  

brewedindublin wrote:

According to tonight's WEP few problems going down, no problems on the return train. Not what I heard

reporter must be guessing then.

i was on the platform waiting for a different charter train , when the announcement came over the tannoy, advising passengers from the Warriors charter train to board the next train and change at crewe for Euston.
Fans who had paid 50-75 quid for seats were stood like sardines all the way to London, via a replacement bus from warrington to crewe i believe.
The journey from Euston to wembley was describes as "the journey from hell" by people who had travelled that way.

i know all this from chatting to people on Wembley Central concourse as both sets waited for their return charter, which they had been assured was running as normal on the return journey.

30 minutes later, they were ushered to the undergrond platform......guess what?
contrary to the papers report, the train HAD been cancelled.

Fans had a great day ruined......and a full return of money would be in order, not from the club, but from the firm they chartered off.

Re: Supporters train cancelled : Tue Aug 30, 2011 3:00 pm  

Teessidewire wrote:

Did you all get there though?

Who knows? Some of the fans were clearly distressed as the lack of infomation from both stewards and station staff was staggering.

Here's what really gets my goat though..............

A DB Schenker spokesman said: “The service was disrupted two hours before departure due to an operational incident.

Yep so at approx 5.30am they knew there was a problem yet it was only announced at 8am (the train was due to leave Wigan at 7.38am!) that the train had been cancelled.

Re: Supporters train cancelled : Tue Aug 30, 2011 3:40 pm  

Owdpopularsider wrote:

Who knows? Some of the fans were clearly distressed as the lack of infomation from both stewards and station staff was staggering.

Here's what really gets my goat though..............

A DB Schenker spokesman said: “The service was disrupted two hours before departure due to an operational incident.

Yep so at approx 5.30am they knew there was a problem yet it was only announced at 8am (the train was due to leave Wigan at 7.38am!) that the train had been cancelled.

Although I was on the Mayfair train I was still saddened & disgusted at the treatment of my fellow fans on the so-called "official" charter train.

DB Schenker is a freight company & are only responsible for their locomotive & it's driver, the rest is up to the charter company. I don't know which charter company the club used as their are several companies that can provide the coaching stock & other staff required for a charter train. Mayfair used Rail-Blue Charters who in turn also used DB Schenker for the locomotive & driver.

Re: Supporters train cancelled : Tue Aug 30, 2011 5:57 pm  

APT wrote:

Although I was on the Mayfair train I was still saddened & disgusted at the treatment of my fellow fans on the so-called "official" charter train.

DB Schenker is a freight company & are only responsible for their locomotive & it's driver, the rest is up to the charter company. I don't know which charter company the club used as their are several companies that can provide the coaching stock & other staff required for a charter train. Mayfair used Rail-Blue Charters who in turn also used DB Schenker for the locomotive & driver.

its shocking that nobody has asked how the poor guard is . was he drunk

Re: Supporters train cancelled : Tue Aug 30, 2011 7:15 pm  

spanker wrote:

its shocking that nobody has asked how the poor guard is . was he drunk

No, he was a Warrington fan so obviously had NOTHING to celebrate

Re: Supporters train cancelled : Tue Aug 30, 2011 8:24 pm  

Geoff Warburton has been a tremendous help to us over the years. Always very kind, and can't do enough for fans who need it.
I'm not sure if it his responsibility to be on call for this kind of event, perhaps someone from the club should have been available, but from my experience Geoff will be mortified that people have been let down.

Re: Supporters train cancelled : Tue Aug 30, 2011 8:58 pm  

The Ginger Pearl wrote:

am i the only person in the world that has never been on a train that has a 'guard' ?

Nope I got an armed escort onto a train once

Re: Supporters train cancelled : Mon Sep 12, 2011 3:24 pm  

Good news for anyone that was caught up in the train debacle. Letters and cheques are to be posted out within the next 3-4 days. Dont know how much theyre for though.

Re: Supporters train cancelled : Tue Sep 13, 2011 6:31 am  

did any one get a refund yet?