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Phuzzy 
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Just about to go do some work!

Re: Customer Service : Thu Feb 27, 2020 2:21 am  
Egg Chasing wrote:
Yes, but when you sign up you have to confirm you don't have greasy hair or a beard.

What if you have a greasy beard?
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Re: Customer Service : Thu Feb 27, 2020 6:49 am  
Ruddy Duck wrote:
For some reason, the club never replies to anyone about anything these days.

The customer services of the club leaves a lot to be desired.


Looks that way mate. I’m not a person who complains about anything tbh but I just thought I’d drop them an email to let them know. I know it’s deserted that top corner of the West most of the year round but it was honestly a health hazard. There was a baby on the back row near us who looked about a month old.

It’s something the club needs to work at by the looks of things.
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Re: Customer Service : Thu Feb 27, 2020 8:05 am  
I tried emailing about ST’s last year as the pay monthly option wasn’t showing when you come to buy them. I emailed and got no response (waited a week) so I rang instead. I got through to some right snotty agent who when I queried how I could purchase a ST on the pay monthly option simply sniped “it’s not available yet it’s quite obvious”. I responded in kind and queried why it was being advertised to which she replied “dunno not my job pal”.

If the option to pay monthly was available or she would have gone through it with me over the phone I would have bought one there and then. Instead I’ve gone for a membership at a fraction of the cost.

Last year when they introduced the bus services to the game me and my Dad waited outside Tommy Gerrards in Ashton for the bus only to see it take a completely different route and not stop at all at the bus stop outside Mad Jacks despite the driver seeing us full stride trying to catch it. I emailed the club and got nothing back, not even an apology or an explanation. Even a simple acknowledgement would have sufficed.

If I were a new fan and I got treated like that I would have just walked away in disgust. I do wonder how many new fans we lose because of the poor customer service.
post 
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Current thoughts - Mago out or get running up them plantations, get fit or get rid.
Maybe a back up halfback, someone with a bit of experience on a short term deal.
Big tall strong running second rower, like a McMeekin or Sironen type back rower.

Re: Customer Service : Thu Feb 27, 2020 8:25 am  
I once emailed the club about some bloke hanging around the changing rooms in a gold suit, white hair, broad northern accent, smoking a cigar, I feared the worst.

Turns out it was the golden gamble fella.
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All the good music has already been written by people with wigs and stuff.

Re: Customer Service : Thu Feb 27, 2020 8:38 am  
Egg Chasing wrote:
Yes, but when you sign up you have to confirm you don't have greasy hair or a beard.

They let me join 8)
Grimmy 
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Frank Zappa wrote:
Some scientists claim that hydrogen, because it is so plentiful, is the basic building block of the universe. I dispute that. I say there is more stupidity than hydrogen, and that is the basic building block of the universe.

The_Enforcer wrote:
Most idiotic post ever goes to Grimmy..... The way to restart should be an arm wrestle between a designated player from each side.

Re: Customer Service : Thu Feb 27, 2020 8:50 am  
post wrote:
I once emailed the club about some bloke hanging around the changing rooms in a gold suit, white hair, broad northern accent, smoking a cigar, I feared the worst.

Turns out it was the golden gamble fella.

Class :lol: :lol: :lol:
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PIE IN THE SKY DISH

Re: Customer Service : Thu Feb 27, 2020 11:20 am  
Is that George Riley at it again?
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Re: Customer Service : Sun Mar 01, 2020 10:29 am  
I have never had any issues with Wigan's customer service, in fact quite the opposite.
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