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Customer Service

PostPosted: Wed Feb 26, 2020 9:14 pm
by Suzy Banyon
Can anyone tell me how they've successfully contacted the club? I've tried emailing and tweeting at them, but I get no response.

I ask, because I spotted a greasy haired, bearded man filming and photographing the cheerleaders at half time in the West Stand. It didn't sound any alarm bells at the time, so I didn't report him to a steward, but it doesn't sit right with me now. Anyone got any advice?

Re: Customer Service

PostPosted: Wed Feb 26, 2020 9:21 pm
by Egg Chasing
What does his appearance have to do with it?

Re: Customer Service

PostPosted: Wed Feb 26, 2020 9:25 pm
by KingRoss11
Suzy Banyon wrote:
Can anyone tell me how they've successfully contacted the club? I've tried emailing and tweeting at them, but I get no response.

I ask, because I spotted a greasy haired, bearded man filming and photographing the cheerleaders at half time in the West Stand. It didn't sound any alarm bells at the time, so I didn't report him to a steward, but it doesn't sit right with me now. Anyone got any advice?


If it’s the bloke I think you’re on about, he’s got a YouTube channel and documents the game and cheerleaders and has done it for years, he’s not doing anything wrong

Re: Customer Service

PostPosted: Wed Feb 26, 2020 9:34 pm
by verbatim
Suzy Banyon wrote:
Can anyone tell me how they've successfully contacted the club? I've tried emailing and tweeting at them, but I get no response.

I ask, because I spotted a greasy haired, bearded man filming and photographing the cheerleaders at half time in the West Stand. It didn't sound any alarm bells at the time, so I didn't report him to a steward, but it doesn't sit right with me now. Anyone got any advice?


My hair's not greasy, but I do have a beard. Am I allowed to take photos of the cheerleaders?

Re: Customer Service

PostPosted: Wed Feb 26, 2020 9:35 pm
by NickyKiss
Dunno about the bloke but I used the contact icon on the website to try and contact the club about the disgraceful condition of the top corner of the west stand during the Faz testimonial and got no response. Every one of the chairs on the back few rows, the floors and the side panels/ledges of the stand in the top corner is absolutely covered in pigeon sh*te. I thought it was pretty shameful tbh, with kids sitting up there on that day. I know it’s not an area used much but it’s was honestly embarrassing for two sports clubs of the size of the ones playing at the stadium.

I got no response. I was simply letting them know it needed looking at and didn’t really want a response but you think you’d get something, even if it was a generic reply.

Re: Customer Service

PostPosted: Wed Feb 26, 2020 9:41 pm
by Suzy Banyon
KingRoss11 wrote:
If it’s the bloke I think you’re on about, he’s got a YouTube channel and documents the game and cheerleaders and has done it for years, he’s not doing anything wrong


Ross, I'm not trying to cast any aspersions, I just got a weird vibe off the man in question when I thought about it later and want to make the club aware.

I'm unaware of any youtube channel, but that proper gave me the heebie newbies. Could you link it here?

Do you know the best way to contact the club to ensure they get my message?

Re: Customer Service

PostPosted: Wed Feb 26, 2020 9:47 pm
by dany1979
Suzy Banyon wrote:
Ross, I'm not trying to cast any aspersions, I just got a weird vibe off the man in question when I thought about it later and want to make the club aware.

I'm unaware of any youtube channel, but that proper gave me the heebie newbies. Could you link it here?

Do you know the best way to contact the club to ensure they get my message?


The club are aware and the person in question is not doing anything wrong.

I think the initial post was poorly worded, important not to make assumptions about people.

Re: Customer Service

PostPosted: Wed Feb 26, 2020 9:47 pm
by Grimmy
Suzy Banyon wrote:
Ross, I'm not trying to cast any aspersions, I just got a weird vibe off the man in question when I thought about it later and want to make the club aware.

I'm unaware of any youtube channel, but that proper gave me the heebie newbies. Could you link it here?

Do you know the best way to contact the club to ensure they get my message?

Is it really something you need to contact the club about? It's not like he's snuck into the changing rooms, they're out there clothed on the pitch.

Re: Customer Service

PostPosted: Wed Feb 26, 2020 9:48 pm
by Suzy Banyon
verbatim wrote:
My hair's not greasy, but I do have a beard. Am I allowed to take photos of the cheerleaders?


I don't think greasy hair or beardedness are prerequisites for taking photos of early to mid-teen girls.

Re: Customer Service

PostPosted: Wed Feb 26, 2020 9:50 pm
by KingRoss11
Suzy Banyon wrote:
Ross, I'm not trying to cast any aspersions, I just got a weird vibe off the man in question when I thought about it later and want to make the club aware.

I'm unaware of any youtube channel, but that proper gave me the heebie newbies. Could you link it here?

Do you know the best way to contact the club to ensure they get my message?


https://www.youtube.com/channel/UCI2cFL ... lWGrsNRPQw
Suzy Banyon wrote:
Ross, I'm not trying to cast any aspersions, I just got a weird vibe off the man in question when I thought about it later and want to make the club aware.

I'm unaware of any youtube channel, but that proper gave me the heebie newbies. Could you link it here?

Do you know the best way to contact the club to ensure they get my message?


https://www.youtube.com/channel/UCI2cFL ... lWGrsNRPQw