Re: Ticket office : Thu Sep 19, 2019 4:34 am  

dr_feelgood wrote:

I sent an email with a link to this thread to the club yesterday. Hope they have looked at it.

They will look at it, but that’s all they will do... look at it!

Re: Ticket office : Thu Sep 19, 2019 3:00 pm  

I ordered my match ticket for the Salford game in the early hours of Monday morning and where it gives the option to print/collect/post i chose post as i don't have access to a printer and it's easier to have them posted.I waited until the post had been today still nothing so i went into my e-mails and it's there to download and print so I've luckily got to golborne library in time today to print it off,who is running the ticket office at the moment is it the organ grinder or the bloody monkey

Re: Ticket office : Fri Sep 20, 2019 2:13 pm  

you can pay on the gate now seems they have finally realised fans can't get tickets online.

Re: Ticket office : Fri Sep 20, 2019 7:39 pm  

I emailed a few weeks ago explaining my problem of not knowing my client code and password reset not working.
Following morning, before 10am, email reply and all sorted. Very efficient, very helpful, no problems.
Am I a one off?

Re: Ticket office : Fri Sep 20, 2019 7:44 pm  

Azul wrote:

I emailed a few weeks ago explaining my problem of not knowing my client code and password reset not working.
Following morning, before 10am, email reply and all sorted. Very efficient, very helpful, no problems.
Am I a one off?

Yes

Re: Ticket office : Sun Sep 29, 2019 4:14 pm  

anybody else still having problems with resetting their password i hav my client code and have tried at least 6 times without any luck, has anyone got any advice.

Re: Ticket office : Sun Sep 29, 2019 4:28 pm  

tangerine wrote:

anybody else still having problems with resetting their password i hav my client code and have tried at least 6 times without any luck, has anyone got any advice.

Have you tried putting 40 or 41 before your client code?

Re: Ticket office : Sun Sep 29, 2019 4:42 pm  

yeah i get the password reset email but when i make a new password it says there has been a problem

Re: Ticket office : Sun Sep 29, 2019 4:52 pm  

I've just been online to get my seats for Salford and they have my 6yr old Grandson down as an adult. I wouldn't mind but I phoned them the other week eventually getting through to tell them they had him down as under 18 and to rectify it. It's getting beyond a joke no wonder fans are turning there backs on the game. I'll say it again we need our own ticket office the sooner the better. Just had a look now to renew season tickets and they have him down at under 8 , so why have him as an adult for Salford.

Re: Ticket office : Sun Sep 29, 2019 4:56 pm  

tangerine wrote: yeah i get the password reset email but when i make a new password it says there has been a problem I kept getting that but one email to the ticketoffice@dwstadium.com email and the following morning it was resolved for me

tangerine wrote: yeah i get the password reset email but when i make a new password it says there has been a problem I kept getting that but one email to the ticketoffice@dwstadium.com email and the following morning it was resolved for me