Booking Process - What a joke !! : Sat May 16, 2009 10:28 am  

Just trying to book tickets for tomorrow online and was astonished to see that my £20 ticket will actually cost me £26

£20 for the ticket, £3 for the pleasure of using the website and £3 for using a credit OR debit card

Well sorry but Quins RL can stuff it. Its fine paying for a ticket but a 30% supplement for sod all is enough to put anyone off

No doubt those who defend everything will justify it but its NOT justifiable and enough to put anyone off

: Sat May 16, 2009 10:45 am  

Chris Brown in finding-excuse-to-get-out-of-game shocker

: Sat May 16, 2009 10:48 am  

Bloody ridiculous, just what is the booking fee for if it isn't to cover CC processing charges?

: Sat May 16, 2009 10:49 am  

Dave Lister wrote:

Chris Brown in finding-excuse-to-get-out-of-game shocker

Just not going to be ripped off Dave. In fairness its not justifiable and I wonder how many others are put off

Its a genuine point and one I have asked the club for its comments. Its about attracting punters not putting them off. At the end of the day I don't have to justify to anyone whether I attend or not (and won't) but its only right to be charged a fair and proper price and £6 as a booking fee is neither fair or proper

Just my view

: Sat May 16, 2009 10:52 am  

Accepting it's not great why dont you just turn up on the day and pay at the gate.

As big a draw as the dancing kid maybe I suspect it wont be a sell out.

Alternatively stay at home and have a charity B B Q

: Sat May 16, 2009 10:53 am  

Chris Brown wrote:

Just not going to be ripped off Dave. In fairness its not justifiable and I wonder how many others are put off

Its a genuine point and one I have asked the club for its comments. Its about attracting punters not putting them off. At the end of the day I don't have to justify to anyone whether I attend or not (and won't) but its only right to be charged a fair and proper price and £6 as a booking fee is neither fair or proper

Just my view

So you think the club should pay to process your credit card, making your ticket cheaper? And you think the website and ticket ordering system were free to set up?

: Sat May 16, 2009 10:54 am  

So for the sake of £6 you are totally going to give the game the swerve? You must think a lot of the club (although we already know you don't give a monkeys and rank it as your bottom priority).

As pointed out, walk up and buy yourself a ticket before the match, its not difficult.

: Sat May 16, 2009 10:56 am  

Manly Sea Eagles - 22/02/2009
Seat : LEX/FF/J/0167 - 15.00
Seat : LEX/FF/J/0168 - 10.00
Web sales fee : 3.00

________________________________________________________________________________
The total of these purchases is GBP 28.00

Paid using a debit card. No fee. £3 for the convienience of using the website and selecting my seat, no problems with that.

: Sat May 16, 2009 10:59 am  

Looks like the North Stand is open too

: Sat May 16, 2009 11:01 am  

wire-quin wrote:

Accepting it's not great why dont you just turn up on the day and pay at the gate.

As big a draw as the dancing kid maybe I suspect it wont be a sell out.

Alternatively stay at home and have a charity B B Q

Well if you believe the available seats in the Online booking system the majority of remaining seats are in rows A to D which having sat there in the first season back at the Stoop is a pretty crap view. Having a 120 mileround trip to the game I was keen to ensure I could get a decent seat

There are lots of £25 (or is it £31) tickets available I suspect that I will do exactly that and pay on the gate £25 and get a decent seat

Cutting through all the mickey taking (the first 2 BBQ's have attracted 180 people and we don't charge a booking fee) the surcharge on a ticket is unacceptable and the issue os of course far bigger than my intentions. Many people like to have their tickets booked in advance and this is a real turn off. Once someone has purchased a ticket they are committed to be there, one the day who knows what may crop up to change their mind

My footy club Oxford United has a completely opposite approach. Buying in advance saves you £2 on every ticket, irrespective of the price and the booking fee for web and telephone is £1 per booking. So booking early saves you £1 but gives the club a better view of what the crowd will be and therefore what plans need to be made

Quins seem to punish fans for early commitment to go to a game which is a very strange way to behave IMO

These are all the things that together hamper the clubs intention (we assume it is their intention) to increase crowds. They need to be doing things to encourage and not discourage people

As I said before its just my view