Season Tickets : Thu Sep 30, 2021 4:41 pm  

Why can't you buy them on the website?

Re: Season Tickets : Thu Sep 30, 2021 5:46 pm  

Good Question!

Re: Season Tickets : Thu Sep 30, 2021 6:06 pm  

No idea, there are a few things you should be able to do on the website that you can’t. I’m a big fan of the current management, hell I’m almost family but the commercial potential of that site is grossly under used imho.

Post Covid people buy online more than ever.

I want to buy two season tickets and I don’t have time to go into town.

It will now be December before I get chance. Can the club wait that long?

Needs sorting.

Re: Season Tickets : Thu Sep 30, 2021 7:01 pm  

vastman wrote:

No idea, there are a few things you should be able to do on the website that you can’t. I’m a big fan of the current management, hell I’m almost family but the commercial potential of that site is grossly under used imho.

Post Covid people buy online more than ever.

I want to buy two season tickets and I don’t have time to go into town.

It will now be December before I get chance. Can the club wait that long?

Needs sorting.

Just call the club shop. I live in Donny and only come to Wakefield for matches, I bought my tickets over the phone last week.

Re: Season Tickets : Thu Sep 30, 2021 8:17 pm  

Jambon wrote:

Just call the club shop. I live in Donny and only come to Wakefield for matches, I bought my tickets over the phone last week.

I didn’t know that but frankly it still makes no odds to me. I like to buy on line, no fuss and a paper trail. I can’t see any reason why I can pay my window cleaner on line or order a take away but can’t buy a season ticket.

It’s all about giving the customer as many options as possible, why give them an excuse not to.

It’s 2021 and Trinity is not a back street business. I wouldn’t mind but a PayPal set up is a piece of p to set up.

Rant over

Re: Season Tickets : Thu Sep 30, 2021 8:53 pm  

I knew someone would say why don't you just give the club a call? The answer is I don't like giving all my credit card details over the phone and I have no record of the transaction. If I do it online my card details are secure and I get an immediate e mail confirmation. This is what I did the last 2years. If the club is desperate for revenue and wants to get the cash in early make it as easy as possible to buy a ticket.

Re: Season Tickets : Thu Sep 30, 2021 9:49 pm  

ball-in-hand wrote:

I knew someone would say why don't you just give the club a call? The answer is I don't like giving all my credit card details over the phone and I have no record of the transaction. If I do it online my card details are secure and I get an immediate e mail confirmation. This is what I did the last 2years. If the club is desperate for revenue and wants to get the cash in early make it as easy as possible to buy a ticket.

Spot on, I just don’t get it, this is now standard retail practice and I genuinely feel we are losing sales. Impulse plays a part and once you’re put off that tends to be it.

Re: Season Tickets : Thu Sep 30, 2021 10:24 pm  

It’s 2021 with the pandemic many people have moved away from face to face transactions preferring to purchase items online. This is usually more secure than phoning and giving your details, you are just asking for trouble. I know systems can be hacked but it is usually harder than an error however unintentional by whoever is handling your details.
I may be wrong but couldn’t individual match tickets be purchased online.

[PopTart]

Re: Season Tickets : Fri Oct 01, 2021 6:28 am  

Major mistake and missed opportunity if you can't buy on line at the moment.

Re: Season Tickets : Fri Oct 01, 2021 7:05 am  

PopTart wrote:

Major mistake and missed opportunity if you can't buy on line at the moment.

That’s not good, and especially at the same time as the shortfalls being announced.

At this point of the year, it’s a major part of a clubs revenue stream